{"xsrfToken":"a7e3ff40bfb10baf348075e99799b7f7317d5e36_lout","branding":{"id":"3","key":"hel","name":"Soporte","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de9100","headerLinkHoverBGColor":"#de9100","headerBadgeColor":"#de9100"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Centro de ayuda rápida","sharedPortalName":"Soporte Mettodos","userInitialAnnouncementHeader":"Mettodos","userInitialAnnouncementMessageWiki":"<p>Tu departamento informático externalizado</p>","translations":{"en-US":{"helpCenterTitle":"Centro de ayuda rápida","sharedPortalName":"Soporte Mettodos","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al centro de soporte de Mettodos","sharedPortalName":"Soporte Mettodos","announcementHeader":"Mettodos","announcementMessage":"Tu departamento informático externalizado","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"en-US","portalThemeColor":"#e4eded","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/408d4500-efcd-47b6-b732-0704ee3bbcb4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2N2NhODI1MS0yMzQwLTQ0MTItYWNkYS0xODBmOWE0NGRlNDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQwOGQ0NTAwLWVmY2QtNDdiNi1iNzMyLTA3MDRlZTNiYmNiNCI6WyJyZWFkIl19LCJleHAiOjE3NDc4MzAxMjQsIm5iZiI6MTc0NzgyOTUyNH0.CWLuwh6sFh8wwcmhkdrn1B1fTMAQXP-JGTL-MRZIUKE&client=67ca8251-2340-4412-acda-180f9a44de44&height=300&mode=fit","bannerMediaApiFileId":"408d4500-efcd-47b6-b732-0704ee3bbcb4","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"hel","projectId":10002,"serviceDeskId":3,"name":"Soporte","description":"<p>Bienvenido al centro de asistencia técnica de Mettodos</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"10059","name":"Incidencia GRUPO TECSA","descriptionHtml":"","callToAction":"Incidencia GRUPO TECSA","introHtml":"<p>Incidencia GRUPO TECSA</p>","icon":10304,"iconUrl":"https://mettodos.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[3],"key":""},{"id":"10014","name":"Incidencia/Consulta via WEB","descriptionHtml":"<p>Detallar usuario, teléfono de contacto y disponibildiad para poder contactar</p>","callToAction":"Incidencia/Consulta via WEB","introHtml":"<p>Informar sobre una Incidencia</p>","icon":10304,"iconUrl":"https://mettodos.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[3],"key":""},{"id":"10020","name":"Proyecto de Mejora","descriptionHtml":"","callToAction":"Proyecto de Mejora","introHtml":"<p>Propuesta de mejora de sistemas, servicios, telefonía o corrección de una ineficiencia detectada en la infraestructura</p>","icon":10310,"iconUrl":"https://mettodos.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10310","groups":[3],"key":""},{"id":"10016","name":"Solicitar Compra","descriptionHtml":"<p>Detallar usuario, teléfono de contacto y disponibildiad para poder contactar</p>","callToAction":"Solicitar Compra","introHtml":"<p>Solicitud de nuevo equipo, accesorio, dispositivo electrónico, herramienta o aplicación</p>","icon":10311,"iconUrl":"https://mettodos.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[3],"key":""},{"id":"10030","name":"Solicitar información sobre precios","descriptionHtml":"","callToAction":"Solicitar información sobre precios","introHtml":"<p>¿Necesitas información sobre los precios de un producto o servicio? Envía una solicitud aquí.</p>","icon":10314,"iconUrl":"https://mettodos.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[10014,10016,10020,10030,10059]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SOP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2N2NhODI1MS0yMzQwLTQ0MTItYWNkYS0xODBmOWE0NGRlNDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc4MzA3MjQsIm5iZiI6MTc0NzgyOTUyNH0.ZUtegiSb-lG9IFbzZ84V6vRrr4ygZqyQUsTtsALAhM8","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"67ca8251-2340-4412-acda-180f9a44de44","tokenDurationInMins":20}},"reqCreate":{"id":10030,"projectId":10002,"form":{"name":"Solicitar información sobre precios","descriptionHtml":"","callToAction":"Solicitar información sobre precios","intro":"<p>&iquest;Necesitas informaci&oacute;n sobre los precios de un producto o servicio? Env&iacute;a una solicitud aqu&iacute;.</p>","instructions":"","icon":10314,"iconUrl":"https://mettodos.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Provide an overview of your request.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10086","fieldConfigId":"10190","label":"Which product or service do you require pricing information for?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Crítica","selected":false,"children":[]},{"value":"2","label":"Urgente","selected":false,"children":[]},{"value":"3","label":"Normal","selected":true,"children":[]},{"value":"4","label":"Baja","selected":false,"children":[]},{"value":"5","label":"Mínima","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"When do you need this information?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/10030","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/10030","calendarParams":{"firstDay":0,"date":"2025-05-21T14:12:04+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2N2NhODI1MS0yMzQwLTQ0MTItYWNkYS0xODBmOWE0NGRlNDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc4MzA3MjQsIm5iZiI6MTc0NzgyOTUyNH0.ZUtegiSb-lG9IFbzZ84V6vRrr4ygZqyQUsTtsALAhM8","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"67ca8251-2340-4412-acda-180f9a44de44","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mettodos","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a7e3ff40bfb10baf348075e99799b7f7317d5e36_lout","baseUrl":"https://mettodos.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mettodos.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"67ca8251-2340-4412-acda-180f9a44de44","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"39412357e5334378a9487f492de2d860","siteDefaultLanguageTag":"es-ES","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}